eCommerce

How We Helped Jeannette “Msnewslady” Reyes Launch a Store That Practically Sold Itself (and nearly 3x’d Her ROI)

Client Overview

Jeannette Reyes, known online as MsNewsLady, is a journalist and content creator with over 1.7 million followers on TikTok. After years of connecting with her audience through storytelling and lifestyle content, she was ready to launch a digital product that would help others pivot their careers with purpose.

Referred by Brittany Bright, founder of The Influencer League, Jeannette came to us for help setting up her online store. We had previously worked with Brittany and her team on multiple projects, including the tech setup and automations for The Influencer League’s new Circle community, so this collaboration was a natural next step.

The Challenge

Jeannette had already partnered with designer Jasmine Easter, a trusted collaborator in our network, to design her new website at msnewslady.com. With the visual design in great hands, our focus was to develop a seamless eCommerce experience that matched the polish of her new site while keeping things simple to manage post-launch.

Her main objective was clear:

Set up an online store to sell Primed to Pivot and make the buying experience as frictionless as possible.

Beyond that, Jeannette also wanted to:

  • Build a strong customer journey with automation and engagement tools.
  • Create an interactive product experience that reflects her professional background and personal brand.
  • Streamline the technical setup so she could easily manage sales, orders, and follow-ups without extra help.

Our Approach

We focused on three core goals: simplicity, automation, and conversion.

1. WooCommerce Store Setup

We built Jeannette’s online store using WordPress and WooCommerce, ensuring complete control over her products, orders, and customer data. We configured:

  • Product listings and inventory for Primed to Pivot
  • My Account area for customers to access purchases
  • Secure payment gateway setup (Stripe + PayPal)
  • Custom transactional emails for a polished, on-brand experience

2. Streamlined Purchase Flow

Instead of a traditional product page → cart → checkout flow, we implemented “Buy Now” buttons directly on the Primed to Pivot landing page.

This one-click purchase setup sent customers straight to checkout, removing unnecessary steps that often lead to drop-offs. This simple change dramatically improved conversion rates by reducing friction.

3. Marketing Automation + Engagement

To support Jeannette’s product launch and ongoing sales, we set up key automation tools and interactive content, including:

  • Email automations in Kit for the waitlist and post-purchase survey
  • An interactive flipbook preview of The Primed to Pivot Workbook to give visitors a hands-on look before buying
  • A lead generation quiz to attract new subscribers and funnel them toward the workbook offer

Each component worked together to nurture Jeannette’s audience through awareness, engagement, and purchase.

The Results

jeannette reyes msnewlady case study 1

By combining WooCommerce’s flexibility with intuitive user experience design, we built an online store that feels professional, personal, and powerful just like Jeannette’s brand.

Highlights:
✅ Nearly 3x return on investment
✅ Streamlined checkout flow that reduced drop-offs
✅ Automated post-purchase and lead nurturing sequences
✅ Branded customer experience that’s easy to maintain

The Takeaway

Primed to Pivot is more than a workbook — it’s an extension of Jeannette’s mission to help others make intentional, confident career transitions. By pairing thoughtful design with a frictionless customer experience, we helped bring that mission to life in a way that scales.

This project is a perfect example of how we collaborate with designers and creators to merge strategy, systems, and storytelling into an online experience that converts.

Ready to Launch or Scale Your Online Store?

If you’re a creator, coach, or entrepreneur with a digital product or offer to sell, we can help you set up a store that’s just as strategic as it is seamless. Book a Discovery Call to start your next digital launch with Haven & Hyperlink.

"We brought the team on to streamline the backend for Primed to Pivot, from shop setup to segmentation and all the tech pieces we didn’t have the bandwidth or expertise to manage. What stood out most was how knowledgeable they are and how clearly they communicate, making everything feel accessible even for those of us who don’t live in the backend world. The result has been smoother systems, a more organized workflow, and an overall lighter, more enjoyable experience running the business."
Jeannette "MsNewsLady" Reyes
Content Creator

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